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Head of Ecommerce at Khaadi SMC Pvt. Ltd.
Unity Retail has been our partner for almost a year now and during this short time span, Unity Retail has been remarkable in enabling us achieve the Omni fulfilment Channel across multiple locations nationwide. Through its automated shipment booking and tracking engine, we are now able to manage our last mile partners effectively along with tools to measure performance and devise automated orders allocation. These initiatives have helped us in achieving significant cost optimization freeing up space for us to focus on other fulfilment initiatives and innovations.
Unity Retail has helped us to optimize our operational efforts. It enables us to evaluate performance across multiple
courier services by making data driven decisions. Moreover, the tool is incredibly simple to use, and after the first
time setup, it is mostly self-driven.
Unity Retail is a trusted partner when it comes to rolling out your E-Commerce strategy. They have allowed us to streamline our order management process, introduce greater clarity and visibility when it comes to shipping orders, and enabled us to leverage our data to take better all round decisions to optimize both the costs and customer experience. On top of that, I simply love their customer service ethos and the fact that everything they do is with the intention to empower sellers like us!
Zooni Kashmir Originals
Within only the first year of our launch, we've achieved outstanding results in customer satisfaction with timely deliveries, hassle free returns and replacements and real time tracking updates that our customers love. On our side, we get our payments processed right on time so we keep doing what we love and not loose our focus. All this would have been totally impossible without Unity Retail, a powerful tool that has helped us scale our business, compare multiple courier partner performances and make the right decisions at the right time. Customer places an order, unity retail does the rest while you as a seller focus on the right areas and improve your strategies.