Smart Order

Orchestration

Every Order. Optimally
Routed. Always On Time.

Unity Retail’s Smart Order Orchestration intelligently allocates every order to the most efficient fulfillment location — helping you reduce costs, deliver faster, and elevate your customer experience.


Make Your Entire Retail
Network Work Smarter

Instead of manually assigning orders, Unity
Retail dynamically chooses the best
fulfillment node based on:

Inventory availability

Proximity to the customer

Current workload at each location

Fewer Split Shipments. Smoother Deliveries.

Shipping a single order from multiple locations creates higher costs and fragmented customer experiences. Unity Retail’s orchestration engine comes with a built-in consolidation bias, minimizing split shipments across both national and cross-border orders — while still ensuring on-time delivery.

Smart Routing Based on Real-World Delivery Times

Proximity isn’t just about kilometers. Unity Retail evaluates courier-specific delivery lead times to pick the fulfillment location that’s fastest in practice — not just on paper. This helps avoid delays from regions with slower line-hauls or inefficient last-mile networks.

Control with Business Rules and Overrides

You stay in charge. Use rule-based logic or priority overrides to fast-track urgent orders, route high-value shipments to specific facilities, or block fulfilment from certain nodes. Whether you're prioritising speed, cost, or capacity — Unity Retail adapts to your strategy.

Why it matters?

Faster Deliveries with
Fewer Delays

Optimize order routing based on
real courier performance and
network availability.

Reduced Split
Shipments

Smarter Load
Balancing

Avoid bottlenecks by distributing
orders intelligently across your
network.

Customizable
Rules & Overrides